Category: Self help

Guaranteed to Raise Your Blood Pressure—Just Add Customer Service

My cardiologist told me that I need to lower my blood pressure.
 I would love to do that—sadly, there’s no magic button or app on my phone that can make it happen.

I work in customer service, and let me tell you: working in customer service is practically a guarantee that your blood pressure will be high. It might as well come with a sticker that says “100% Guaranteed.”

Customer-facing jobs have never been easy or appreciated much. You need a strong personality to last in them. Apparently, I have one—I’ve been in this industry for over thirty years.

This week, our phones were out for a day due to a VOIP outage. Honestly, it was kind of great for a few hours… until they started working again. Then the ringing didn’t stop.

Technically, not a problem. But the first call I was lucky enough to answer?

No greeting. No polite chit chat. I was immediately yelled at.

I asked the customer to explain the issue, and she just kept yelling. I asked again, politely, but she continued, yelling about a conversation she’d had with someone else in the office—five days ago.

I tried to stop her to ask her name (which she never gave me, too busy yelling), and I explained I couldn’t continue a conversation I wasn’t part of. That only made her yell louder.

I wear hearing aids, so yelling on the phone goes straight to my ears—and it hurts. I asked her kindly to stop yelling. She didn’t. She just hung up.

I’ve been yelled at by customers before—this wasn’t new to me or my blood pressure. But I’m always perplexed when people think yelling or being rude will help them get better service.

In my experience, kindness goes a long way.

To my cardiologist’s chagrin—and my blood pressure’s detriment—I’m still here at my job. And I can’t wait for the next person to raise it.

#CustomerServiceLife #YouCantMakeThisUp #behindtheadmindesk #customerservicestories

Gravity, Weight Loss, and a Really Good Bra

Weight loss is a funny thing, but then again, so is gravity. As we get older, gravity becomes even funnier. Our skin loses its elasticity, our asses start to sag, and if we have tattoos, they begin shifting like the continents. Those perky 90-degree boobs start to resemble a geometric puzzle.

I often joke that one way to combat that is by tying my boobs to my ass, thinking it might create some equilibrium. Alas, I digress.

When you combine aging with weight loss, gravity plays an even bigger role. I’ve lost 30 pounds this past year (yes, I’m on Wegovy), but no, it wasn’t done out of vanity. I have several autoimmune diseases that took a toll on my body. After the weight loss, my blood tests and heart tests are looking better, and surprisingly, even my IBS has improved. All my doctors are happy, and let’s be honest, I live to make my doctors happy.

The 30 pounds are quite noticeable on my five-foot-nothing frame, and gravity noticed it too. Last weekend, I ran into an acquaintance I hadn’t seen in a while. She commented on my weight loss, but instead of saying, “You look great!” she said, “I can tell you lost weight because your boobs are saggy.” I started laughing—not from embarrassment, but because I found it funny.

This acquaintance had a breast reduction, so she’s very observant about other people’s breasts. I think we tend to judge or observe others based on the things we’re most unhappy about, and that impacts how we see people and life in general. She didn’t mean to be rude, and I don’t think she even realized it was.

Yes, gravity has taken its toll on my body, and weight loss has combined with it in ways that aren’t exactly fun. But I accept it with grace—and a really good bra.

#WeightLossJourney #GravityGotMe #BoobsAndButt #AgingGracefully

#WegovyJourney #WeightLossRealTalk #EmbraceTheSag #TalesOfGravity

#BodyPositiveHumor #AcceptanceAndHumor #AutoimmuneAwareness

#LaughingThroughLife #PerkyToPuzzled #SaggyButHappy

Bread Trucks and Blood Pressure: Finding Humor in Life’s Challenges

funny. You see, I’m a Celiac — I can’t eat gluten because of an autoimmune disease. I was diagnosed with it as a “birthday gift” on my 39th birthday, and as a former carb-lover, giving up bread and pasta wasn’t easy. Back in the day, gluten-free options were hard to come by and, frankly, not very tasty. And, let’s be honest, gluten-free bread is still the size of a postage stamp.

Life these days is hectic, crazy, and sometimes full of stress. Lately, work has only made it worse. My cardiologist told me I need to lower my blood pressure. I asked him how to do that when people around me constantly annoy me and drive me crazy. I’m still waiting for a solid answer to that question.

I try not to take everything too seriously — not because I think life is a joke, but because we’re all dealing with serious things. We need to find humor in what surrounds us. Unfortunately, that doesn’t seem to help much with my blood pressure.

Losing my hearing was tough. I went through the stages of grief because losing such an important sense impacts my quality of life and everyday well-being. But five years later, when people ask how it affects me, I joke that it’s actually a blessing for my husband — I don’t hear any of his annoying remarks anymore.

So, having a bread truck full of gluten following me around was pretty funny. Who knows, maybe it’ll even show up in my dreams tonight.

#GlutenFreeHumor #CeliacLife #FindingTheFunny #LaughThroughTheStruggles
#CeliacWarrior #HealthWithHumor #BreadTruckChronicles #AutoimmuneLife #GlutenFreeJourney #StressAndLaughter

Surveys, Feedback, and the Silence That Follows

Every year, my employer sends out an anonymous survey to gather employee feedback, but I can’t help but wonder why they even bother. It’s supposed to be a chance for employees to voice their thoughts, yet nothing ever seems to change—and I’m not sure anyone even believes it’s anonymous.

The first time I filled out the survey, I was the only one in the company with my unique position, so my feedback was easily identifiable. In the comments section, I pointed out that the survey couldn’t truly be anonymous for someone in my position. Little did they know, that was just the beginning of me becoming a “thorn” in their side.

Since then, I’ve continued to fill out the survey honestly, even though I know no one really cares about my feedback. I figured out how to make the sections for areas of improvement larger. One year, I copy-pasted my MBA thesis on leadership—full of practical advice for change—just to see if anyone would notice. It was a thesis that earned a distinction, yet still, nothing changed.

I love my job, and I genuinely like the people I work with, which is why I’m still here after many years. But I can’t help but question the purpose of these surveys. Are they just for show so the company can tick a box and say they care? Or are there companies out there that actually listen to their employees and take meaningful action?

I know this conversation has probably been had many times before, and some companies do genuinely care about their employees. But for me, I’m still not sure.

Beyond the Resume: Seeking Independence and Fulfillment

I’ve spent the last several days at home, taking care of my dog while she recovered from surgery. With all this downtime, I decided to tackle a few projects. One of those was updating my resume. I typically update it twice a year—not because I’m actively job hunting, but to ensure my information stays current and to keep up with new technology. After all, it never hurts to have an updated resume, as you never know what might come up.

But as I was updating my resume, a thought struck me—why am I doing this? What’s the point of updating my resume? Am I actively looking for a new job or a career change?

I’m in my mid-fifties, and I’ve started to think more seriously about what my future holds. The idea of working for a corporation no longer feels as appealing as it once did. So, am I looking for a new career? Not necessarily. What I’m really seeking is independence. I want financial stability, a place where my skills, knowledge, and life experience are valued and appreciated.

How do you update your resume when you’ve been in the workforce for many years, especially when you’re told it should only be one page? And with age discrimination at play, a longer resume can easily make you a target.

Did I update my resume? No, I didn’t. Instead, I decided to take a brain pause—to step back and really think about what I want for my future. It’s not about rushing into another job or career change, but about aligning my next steps with my values and goals for independence and fulfillment.

Facing Reality: My Journey from Out-of-Shape to Reclaiming My Fitness”

Today I discovered that I am an out-of-shape middle-aged woman. I knew I was middle-aged, so that was not really a surprise. The “out of shape” part, however, kind of threw me for a loop.

I started seeing a cardiologist, as it was suggested to me that, at my advanced age, I need to establish a relationship with one. It was a suggestion I listened to and actually followed through on.

I met with the cardiologist, took a heart calcium scan, and had a stress test performed. I walk almost eleven thousand steps a day, do Pilates Reformer three times a week, eat a mostly healthy vegetarian diet, and I’m usually on the move even at work. I also lost almost thirty pounds this past year. So, I thought I would do great on the stress test—alas, I was wrong.

I used to hike a lot. I climbed all the way to the top of the Moon Pyramid in Mexico when it was still allowed, did part of the Great Wall of China, and climbed all the way up to the Pantheon on Lindos, just eight months after breaking my leg. This past summer, I biked for fourteen miles in Alaska—downhill, but I think it still counts! But apparently, all of this wasn’t enough. I am out of shape.

Naturally, I questioned this, and according to the experts, I’ve been neglecting my cardio. I thought that walking was cardio, but apparently, it’s not enough—at least not for my body.

So now comes the proactive part: how do I improve my sad state of cardio without killing myself and still enjoy it? This is a really tough question, as I hate going to the gym. I really do. I also hate running; I firmly believe that running can be uncomfortable for those of us with larger chests—it’s just not pleasant.

I already do Reformer Pilates, but that’s focused on core strength. Now, the cardio part needs to kick in. My middle child is getting married, and there’s hope for grandkids in the future, so getting in shape is a priority. The big question is: exactly how?

When I was younger, I loved biking, so I guess I’ll be biking once again. I think short hikes—with and without the dog—are destined for my future as well. And I believe I’ll also add at least one great date a week with the elliptical at the gym.

I’ll continue being middle-aged, at least for a while, but that won’t stop me from getting back in shape.

February Goals – Breaking Down My Yearly Goals

January came and went, and I discovered that breaking down my yearly goals makes them much more achievable. So, I’ve decided to break my goals down by month to make my life easier. Most of my goals will be simple, but one or two will be those annoying, yet necessary, tasks. Feel free to use some of mine, and let me know how they worked for you!

My February Goals:

  • Clean another junk drawer – I find it easier to tackle one small drawer at a time rather than deciding on a complete declutter of the house.
  • Buy some new plants for the house – Buying new plants makes me happy, even if I don’t always succeed in keeping them alive.
  • Go through all the keys I have lying around the house and on my keychain – I have keys from old cars, offices, and mailboxes, and I’m not sure where or to whom they belong.
  • Make an art project out of all the useless keys I find – This just sounds like fun! Instead of throwing them away and contributing to pollution, I’ll turn them into art—even though I’m not the best artist.
  • Update my financial goals for the year – Check for any changes to contribution limits for 2025 and adapt my weekly deposits to match. The federal government updates contribution limits every year, and it’s crucial for me to maximize my retirement contributions, especially since I’m in my late fifties.
  • Go to an art museum and see an exhibit for fun – Who knows, maybe I’ll discover something I actually enjoy! I’m not a big museum enthusiast, but getting out of my comfort zone is important.
  • Try making rice pudding – I love rice pudding but have never made it at home, so it’s time to give it a try.
  • Update my resume and LinkedIn profile – Not because I’m job hunting, but because I’ve acquired new skills, and it never hurts to have an updated resume ready. You never know when an opportunity might pop up!
  • Clean my medicine cabinet – Check for expired products and refill what’s needed.
  • Update my car’s first aid kit – I haven’t done this since my last car, so it’s about time.

Do you set monthly goals too? How do you break down your yearly goals to make them more manageable?

Starting Fresh: A Rescue Dog’s New Beginning and Ours

Our house has been very quiet the last 6 months since we lost our previous dog. The house was quiet, no dog toys everywhere, and my daily step count plunged. We were on a walk last week, talking about the possibility of getting a new dog. Little did we know, fate would intervene quickly—the very next morning, we found a dog looking for a home, and after applying, we welcomed our new girl.

Our new girl came from a rescue, and no one knows how old she is. All we know is that she was neglected and was looking for a loving forever home. Our previous dogs were puppies when we got them, so adopting a rescue is a new experience for us.

There is a 3-3-3 rule when you adopt a dog: it takes 3 days for the dog to decompress, 3 weeks to learn the household routine, and 3 months to fully settle in. We are on day 6, and she is starting to settle in—getting used to our routine, to us, to the neighborhood, learning some basic commands, and even starting to respond to her name (which she never had before).

As she is getting acclimated to our house and to us, we are also learning about her. This takes patience. Patience to follow her lead as she gets more comfortable around us, and patience for us in training her. Patience isn’t just necessary—it’s great. But not everyone is naturally patient. I’ll admit, I’m the type who wants things done yesterday. In a world where we get instant gratification from likes on social media and next-day Amazon deliveries, waiting for certain things can feel unnatural. But she is teaching me to stop focusing on her behavior, to follow her lead, and to be patient as she gets used to us.

She is also teaching me to manage my expectations. With puppies, you grow and train together. But with a rescue, the dog comes with its own set of experiences—good or bad training, and perhaps habits that need to be unlearned or reinforced. It’s not about lowering my expectations, but rather adjusting them to what’s realistic for the dog we’re adopting.

Our girl got a new lease on life and is getting a brand new beginning, and just like her, we can also start a new path and reinvent ourselves.

Taking Time Off: My Vacation Insights

Things I Learned from My Last Vacation

I took my vacation during winter break and went to Maui, where I had a lot of fun. It did take me two or three days to decompress and finally relax. I work long hours, typically over 40 hours a week, and usually work six days a week in some capacity.

But what really hit me was when I went to put my vacation days on my timesheet and discovered that, even with my week off, I still had five more weeks of vacation available to me. This wasn’t because my employer offers generous paid time off—quite the opposite. It’s because even when the office is officially closed, someone always has to be on call. Apparently, I’ve been that person for the last several years, even though I never volunteered for the role.

The funny thing is, there’s really no reason for anyone to be on call during our breaks. My job is one of those where, when we’re closed, there’s nothing to do—no urgent emails to answer or tasks to tackle. Yet, someone at headquarters decided that there always has to be an on-call person. Unfortunately for me, only a few people can fill that role.

I was asked to be the on-call person during the second week of our office break and also to take on a specific project—one that could easily be handled during our regular work weeks and didn’t require extra time from me, as I’m usually ahead on all my assignments. So when I came back from Maui, it dawned on me that I really needed this time off, and there was no reason for me to take on this extra project. I decided to continue my vacation. Even though I was technically the on-call person, I only handled the “urgent” matters (which, by the way, were nonexistent) and limited my work to what was absolutely necessary.

When everyone returned to the office, my boss asked if I had completed the project. I simply said no. This will be handled during regular work days and hours. Just like everyone else, I took my well-earned break and used my vacation days. If you’re wondering whether I was disciplined or reprimanded, I wasn’t. Sometimes, lightning strikes, and even headquarters realizes their requests are unreasonable.w

So, what did I learn?

It’s okay to say no when work intrudes on time off. I’ve learned that I need a better work-life balance—not only because my employer doesn’t appreciate or reward me for it, but also because I need it for my own sanity. It’s easy to fall into the trap of thinking, “I’m needed at work,” but that’s a bottomless pit with no real rewards. Work-life balance is a must, as are vacations and time off. They’re essential for both productivity and mental well-being.

I’m already penciling in my time off for 2025 and will make sure to follow my own advice.

“Still Deaf, Still Together: Navigating Marriage with Hearing Loss”

Had a Great Conversation with My Husband

This morning, I had a great conversation with my husband. I was still lying in bed, while he was getting dressed in the walk-in closet. What made this conversation truly memorable, however, was that I was without my hearing aids. He was talking to me from beyond a wall, and I could only hear sounds, not words—kind of like the Charlie Brown cartoons, where all you hear is noise instead of actual speech.

I kept telling him I didn’t have my hearing aids in yet, but apparently, even with his excellent hearing, he couldn’t hear me. So, when he finally came into the room, I calmly looked at him and said, “You know, I’m still deaf.”

With my hearing aids in, I can hear quite well, but there are still limitations. I can’t hear well from the other side of the house, or beyond walls, and occasionally, in a noisy room or crowd, I can get a bit lost. I can usually follow most conversations, and my brain fills in the gaps for what I miss. But there have been times when my brain got it wrong, and I completely misunderstood what was being said—or agreed to something I would never have if I had heard the conversation clearly. Thankfully, nothing I agreed to in those moments was anything too crazy.

My hearing loss is not new to my husband. He was there when I lost my hearing overnight, four and a half years ago. He stood by me when I was scared about navigating a hearing world, feeling overwhelmed at social gatherings because I couldn’t understand what people were saying. He was there when I fought with our health insurance company to get my hearing aids covered and when I had to adapt my entire life to my new reality without a crucial sense.

Yet, despite all of this, my husband—who’s been with me through every step of this journey—still sometimes forgets that I can’t hear a thing without my hearing aids. It can be frustrating in a marriage, but luckily for him, I have a sense of humor (most of the time).

Maybe it’s because I lost my hearing that we’re still together after almost thirty-five years. After all, I don’t always hear what he says—the good or the bad.

#HearingLoss

#HearingAids

#Deafness

#MarriageJourney

#LivingWithDisability

#HearingLossAwareness

#DisabilityAndLove

#HearingImpairment

#LifeWithHearingLoss

#LoveAndLoss

#DeafAndProud

#HearingChallenges